Orders, Returns and ExchangesUpdated 2 months ago
When will my items be delivered if I use Afterpay?
Afterpay orders are delivered pursuant to delivery time frames presented by Aviator Nation after you complete your order online.
How do I return or exchange an item purchased using Afterpay?
Afterpay returns follow Aviator Nation's standard return process. Once the refund is processed by Aviator Nation's your Afterpay payment schedule is adjusted to reflect the new total order value starting with the last installment and working backwards. Therefore, you may find that your payments that are the furthest out, have been reduced to zero, and the closest payments remain at the original value. If you are fully returning items you purchased using the monthly payments option and a refund is owed, any amounts paid towards the good or service, will be refunded; any interest that has already been paid will not be refunded. You may be charged interest for the period of time before your refund is processed. If you believe there is fault or concern with your Afterpay purchase payment, please contact Afterpay customer support at [email protected] For more information on returns and refunds, visit Afterpay's Help Center.
What happens if I have a partial refund, and how does that affect my payments?
Afterpay will be notified once your refund is processed. If you purchased using pay-in-4, your payment plan will be automatically adjusted to reflect the new total order value starting with the last payment and working backward. In the case where a refund amount is larger than 25% of the total order, Afterpay will eliminate the fourth installment payment and apply the remaining amount to your earlier payments. If you purchased using monthly payments, interest already paid will not be refunded. Any amounts paid toward the good or service will be adjusted; interest will be recalculated based upon the adjusted amount.