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Returns & Exchanges

What is your return policy?

We offer free shipping on all domestic exchanges and store credit returns. Domestic returns for a refund that utilize our return shipping label will incur a $9.50 return fee. Exchanges must be postmarked within 14 days of receipt, and returns for the

How do I initiate a return for a refund, store credit, or exchange?

Please follow this link: https://returns.aviatornation.com/#/. And input your order # (no W) and the shipping zip code used on the order! Follow the prompts and it'll give you all the return options + shipping label. For items purchased in-store, ple

When can I expect my refund, exchange, or store credit to be processed?

Adding in the time it takes to ship the item back, it can take up to two weeks for the item to get processed. However, we work quick and will process all returns as soon as possible. If you'd like an update on your return shipment feel free to contac

Can I return my web order at a retail location?

To return or exchange an item in-store, bypass the web instructions and bring your item(s) with proof of purchase into any of our locations.

How does my bonus credit work?

Should you want to return your item and opt for an exchange instead we offer a small bonus credit that you can use towards something else! These credits do not stack with our site wide sales or apply to marked down items.

Why is my return being blocked?

Your return could be blocked for a number of reasons. You can find out what is eligible for returns and exchanges by referring to our return policy. Exchanges must be postmarked within 14 days of receipt, and returns for the purchase price of goods m